The ideal candidate has strong technical knowledge, proven leadership experience, and a deep understanding of the Forex/online trading environment. This is a hands-on management role requiring excellent problem-solving, system ownership, and the ability to operate in a high-pressure, fast-paced environment.

Requirements

Requirements

Experience & Background

• 8–12+ years of experience in senior IT roles (Head of IT / IT Manager / Infrastructure Lead).
  

• Experience in the Forex, CFD, Fintech, Online Trading, or Call Centre environment (mandatory).
  

• Strong background in IT infrastructure, cloud computing, and system architecture.
  

• Proven experience managing CRM systems, API integrations, and client portals.
  

• Strong technical exposure to VoIP/SIP, dialers, call-centre technologies, and telephony systems.
  

• Deep knowledge of cybersecurity, data protection, and compliance standards (POPIA/GDPR/AML).
  

• Experience with trading systems, MT4/MT5 integrations, and low-latency environments (advantage).
  

• Ability to lead multidisciplinary IT teams (DevOps, infrastructure, networking, support).
  

• Strong vendor management skills (CRM providers, VoIP, cloud hosting, KYC tools).
  

Skills & Competencies

• Excellent understanding of networks, servers, cloud, APIs, automation, and monitoring tools.
  

• Strong analytical skills with the ability to troubleshoot complex technical issues.
  

• Ability to document systems, processes, and technical architecture.
  

• High level of ownership, accountability, and reliability.
  

• Ability to work under pressure in a fast-paced environment.
  

• Strong communication skills and the ability to work cross-departmentally.
  

Benefits

Benefits

• Competitive salary based on experience.
  

• Opportunity to join a large, stable, and global Forex organisation.
  

• Full-time, office-based role in Sandton with long-term growth prospects.
  

• Work directly with senior management and contribute to company-wide technology decisions.
  

• Fast-moving environment with modern systems, tools, and technologies.
  

• Professional development and leadership growth opportunities.
  

• Exposure to global teams and international projects.