Job Summary
A South African retail franchise specialist and authorized Telkom partner that focuses on national sales, distribution, and, in some cases, mobile "store on wheels" activations, is seeking commercially disciplined Group COO who will hold full accountability for national retail operations, sales execution, and EBITDA performance across digital, enterprise, and direct sales channels.
Responsibilities:
Commercial Oversight: Full P&L accountability; driving revenue growth while maintaining strict margin, cost-to-income, and payroll ratios.
Retail & Channel Management: Oversee a national network of 40+ stores and lead performance across Direct Sales (DSF), Prepaid, Postpaid, and FTTH.
Operational Excellence: Optimize integration across Digital, Call Centers, and B2B segments through structured dashboards and forecasting frameworks.
Asset & Risk Control: Manage inventory levels, optimize stock turn, mitigate shrinkage, and ensure audit/regulatory compliance.
Strategic Expansion: Evaluate and execute store rollout strategies based on defined ROI and IRR thresholds.
Leadership: Build and mentor high-performance regional and channel leadership teams.
Minimum Requirements:
Experience: 10–15 years in senior retail or commercial operations leadership.
- Preferably BComm degree in Business management and or related field
Scale: Proven track record managing multi-site retail environments (30+ locations preferred).
Industry: Background in Telecommunications, Retail, or high-volume consumer sectors.
Financial Acumen: Strong expertise in EBITDA management, working capital control, and operational restructuring.
Culture Fit: Ability to thrive and maintain discipline within a fast-paced, founder-led growth environment.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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