1. Position & Scope of Work

This role requires a highly experienced, full-time Expert SAP EWM Functional Consultant responsible for supporting, executing, and optimizing enterprise warehouse operations. The consultant will focus on the automation of inventory management processes, integration with third-party mobility and barcode scanning systems, and enhancing operational efficiency and data accuracy across an existing warehousing solution deployed across multiple sites. The resource must maintain a clear understanding of urgency and accuracy, demonstrating high performance under high-pressure work situations.

2. Key Deliverables

2.1 User Support & Problem Resolution

• Investigate and analyze complex warehousing and system problems, identifying resolutions and facilitating implementation.
  

• Provide a timeous consultative service to system users.
  

• Document solutions, workarounds, and lessons learned.
  

• Respond promptly and professionally to business requests via ITSM to ensure system availability.
  

2.2 Testing & Quality Assurance

• Plan test scope and optimize warehouse test scenarios.
  

• Conduct unit and performance testing of solutions, resolving defects and documenting results.
  

• Ensure all test cases are scripted, documented, and passed (or recommend workaround solutions where tests fail).
  

2.3 Changes & Project Execution

• Compile detailed functional specification documents.
  

• Implement Fiori applications for the warehouse environment.
  

• Recommend system and process improvements to achieve project goals.
  

• Collaborate with functional owners, architects, developers, and other personnel to develop dynamic and flexible systems.
  

• Ensure project completion within estimated timelines and budget constraints.
  

• Assist with data migration and sanity checks for projects to achieve zero system audit findings.
  

2.4 Training & Skills Transfer

• Conduct structured skills transfer to SAP COE (Center of Excellence) staff.
  

• Deliver demonstrations, training sessions, and training content on newly deployed functionality.
  

• Compile comprehensive training guides, user guides, and reference documentation.
  

3. Key Functional Coverage Areas

• Extended Warehouse Management (EWM) automated inventory management.
  

• Third-party mobility and barcode scanning integrations.
  

• Multi-site warehouse operational optimization and data accuracy.
  

4. Governance, Tools & Frameworks

• Change Management: Adherence to strict change control documentation and governance principles.
  

• Solution Management: Utilization of ITSM and ChaRM (Change Request Management) on SAP Solution Manager.
  

• Data Management: Execution of LSMW (Legacy System Migration Workbench) and standard data uploads.
  

• User Interface: High proficiency leveraging SAP Portal and SAP Fiori interfaces.
  

• Project Framework: Alignment with Kanban reporting cycles and JAD (Joint Application Design) sessions.
  

5. SLA (Service Level Agreement) Framework

• Reporting: Weekly status reports on changes in progress (submitted by Wednesday end-of-business for Kanban reporting on Thursdays).
  

• Bug Fixes: Weekly turnaround and reporting on system bugs.
  

• Timesheets: Work will be tracked via approved timesheets; only actual hours worked are billable.
  

• Leave & Overtime: Leave days are non-billable. After-hours and weekend work requires prior authorization.
  

Requirements

6. Technical Requirements (MANDATORY)

The consultant must demonstrate expert-level capability in:

• Advanced troubleshooting and functional analysis within SAP EWM.
  

• Compiling clear functional specifications, change control documents, and test plans.
  

• Data migration execution and validation (LSMW / data uploads).
  

• Facilitating JAD sessions and participating actively in project meetings.
  

• Conducting ad-hoc investigations and presenting findings/resolutions clearly.
  

7. Application / Project Experience (MANDATORY)

• Specialised knowledge of SAP EWM solutions deployed across multi-site warehouse environments.
  

• Hands-on experience with SAP solution manager, specifically:
  

  • Change Management (ChaRM)
    

  • Service Request management (ITSM)
    

  • Testing packages and test scripts
    

• Broad experience utilizing and deploying solutions via SAP Portal and SAP Fiori.
  

8. Qualifications & Experience

• Years of Experience: Application Support Specialist with an average of 10–19 years of experience.
  

• Engagement Duration: Available for a 24-month full-time contract engagement (with an immediate/ASAP start).