+2 more
Clear All Filters
Verified Ad
Job Summary
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for a professional and passionate service-orientated representative who will foster positive relationships with internal and external clients.
Duties & Responsibilities
- Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individual needs and requirements.
- Ensuring that all queries are dealt with in a professional manner within the required timeframes.
- Resolving any queries regarding products or services.
- Following-up on orders to ensure delivery by specified dates.
- Maintain current knowledge of products,programs,processes and policies.
Requirements
Desired Experience & Qualification
- 2 years experience in a client services and relationship management role.
- Excellent verbal and written communication with both external and internal stakeholders.
- Helpdesk support experience is an advantage.
- High attention to detail and service-orientated.
- Comfortable working in a fast-paced and challenging environment.
- Able to manage time,prioritze and adhere to strict deadlines.
- Experience in the call centre or retail industry is advantegeous.
Browns Jewellers
Company
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link