Traffic Manager – Operations

Location: Tshwane / Mpumalanga Employment Type: Permanent

Keep Communities Moving. Lead High-Performance Transport Operations.

Are you a dynamic operations leader with a passion for public transport and operational excellence? Do you thrive in a fast-paced environment where every decision makes a difference?

We're looking for an experienced Traffic Manager to lead daily transport operations, inspire teams, optimise service delivery, and ensure safe, reliable, and efficient passenger transport services.

This is your opportunity to take ownership of a large-scale operation where leadership, innovation, and operational expertise are valued.

What You'll Do

As Traffic Manager, you will be responsible for driving operational performance by:

• Leading and managing daily traffic and transport operations.

• Ensuring efficient, safe, and reliable service delivery.

• Monitoring operational performance through audits, reporting, and KPI analysis.

• Coordinating activities across multiple departments to ensure seamless operations.

• Managing operational resources, budgets, and workforce productivity.

• Leading, motivating, and developing operational teams.

• Building strong relationships with stakeholders and regulatory bodies.

• Driving continuous improvement initiatives and implementing operational changes.

• Ensuring compliance with transport legislation, safety standards, and company policies.

• Analysing operational data to identify trends and improve performance.

What You'll Bring

Minimum Requirements

• Grade 12 or equivalent.

• Tertiary qualification in Road Transport Management or a related field.

• Minimum 5 years' operational management experience within a large transport or logistics environment.

• Experience managing Industrial Relations (IR) matters.

• Proficiency in Microsoft Office.

Skills & Expertise

Operations Management

Traffic Management • Transport Operations • Passenger Transport • Fleet Operations • Route Planning • Service Delivery • Operational Audits • Performance Management • Resource Planning • Continuous Improvement

Leadership

People Management • Staff Supervision • Team Development • Coaching • Industrial Relations • Decision Making • Conflict Resolution • Leadership

Business & Analysis

Operational Reporting • Budget Control • Data Analysis • Performance Reporting • Trend Analysis • Report Writing • Problem Solving • Analytical Thinking

Compliance

Transport Legislation • Occupational Health & Safety • Regulatory Compliance • Risk Management • Safety Management

Stakeholder Engagement

Stakeholder Management • Communication • Customer Service • Relationship Management • Interdepartmental Coordination

Technical Skills

Microsoft Office • Computer Literacy • Excel • KPI Monitoring • Operational Reporting Systems

What Makes You Successful

You're someone who:

• Leads with confidence and integrity.

• Makes sound decisions under pressure.

• Is passionate about operational excellence.

• Thinks strategically while remaining hands-on.

• Inspires teams to consistently deliver exceptional results.

• Builds strong working relationships across all levels.

• Takes ownership and drives accountability.

• Has a strong focus on safety, quality, and customer service.

Working Environment

This role requires flexibility to meet operational demands and includes:

• Six-day work week.

• Weekend and public holiday shifts when required.

• Extended or irregular working hours.

• Travel to operational sites.

Why Join Us?

Join an organisation where your leadership will directly influence operational success, customer satisfaction, and business performance. You'll be empowered to make impactful decisions, lead dedicated teams, and contribute to the delivery of reliable transport services that keep communities connected.

If you're an experienced operations leader ready to take the next step in your career, we'd love to hear from you. Apply today!