Job Summary
The Volunteer Coordinator / Social Media Manager is responsible for managing all aspects of volunteer engagement and camp operations, from initial enquiry to volunteer departure. This role ensures volunteers have a smooth, enriching experience while maintaining Research’s online presence across social media platforms and the website.Key Responsibilities:
Volunteer Management:
Manage the full volunteer booking process, including enquiries, applications, confirmations, and departures.
Coordinate volunteer orientation, induction, and training schedules.
Maintain accurate records of volunteer attendance, feedback, and performance.
Ensure compliance with health, safety, and organisational policies at all times.
Camp Operations:
Oversee the day-to-day running of the volunteer camp, including logistics, accommodation, and meal planning.
Coordinate schedules for research activities, fieldwork, and educational sessions.
Act as primary contact for volunteers on-site, resolving issues promptly and professionally.
Social Media & Online Presence:
Plan, schedule, and create engaging content for this reserves Research’s social media channels.
Monitor and respond to social media engagement in a timely and professional manner.
Update and maintain website content related to volunteer programs and research projects.
Collaborate with team members to produce multimedia content, including photos and videos, to showcase volunteer activities.
Requirements
Experience in volunteer coordination, event management, or hospitality.
Strong social media and content creation skills, including familiarity with platforms such as Instagram, Facebook, and TikTok.
Excellent communication, organisation, and problem-solving abilities.
Ability to multitask and work independently in a remote or camp-based environment.
Basic understanding of wildlife, conservation, or research practices preferred.
Core Focus: Volunteer logistics, camp operations, and social media management.
Benefits
Salary offer between R10,000 - R15,000.00 live in with meals when camp is runningError!
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