+2 more
Clear All Filters
Verified Ad
Job Summary
ABOUT POSITION: A Big 5 Game Lodge is seeking an experienced and dynamic Lodge Manager to oversee all aspects of lodge operations. The ideal candidate will be a strong leader with a passion for hospitality, capable of delivering exceptional guest experiences while managing daily operations efficiently. REQUIREMENT: * RSA ID and legal residence essential * Diploma or degree in Hospitality Management or related field * 5+ years in a senior management role in a lodge or luxury hospitality setting * Sound knowledge of all lodge departments (F&B, Housekeeping, Front Office, Maintenance, etc.) * Financial acumen, including budgeting and cost control * Strong leadership, team management, and problem-solving skills * Excellent guest service and communication skills * Computer literate (MS Office, PMS & POS systems) * Familiarity with lodge management systems (e.g. ResRequest, Semper, PANstrat) * Fluent in English (Afrikaans or other local language an advantage) * Valid driver’s license; ability to work flexible shifts and live on-site KEY RESPONSIBILITIES: * Oversee daily lodge operations and ensure smooth running of all departments * Deliver and maintain exceptional guest experiences * Manage and lead all lodge staff, including training and performance management * Control budgets, costs, and operational expenses * Ensure compliance with health, safety, and lodge standards * Handle guest queries and resolve complaints professionally * Coordinate between departments to ensure seamless operations * Drive service excellence and maintain lodge standards CORE COMPETENCIES: * Strategic thinking with operational focus * Strong interpersonal and leadership presence * Financial literacy and decision-making ability * Calm under pressure and solution-oriented * Passionate about hospitality, people, and the natural environment * Cultural sensitivity and inclusiveness * Attention to detail and organisational discipline WORKING CONDITIONS: * Lodge-based role with on-site accommodation provided * Required to work shifts, weekends, and public holidays * Remote area with limited access to town facilities
HotelJobs
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link