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Job Summary
The Lifeguard is responsible for ensuring the safety of guests using swimming pools, beachfront areas, and water-based facilities. In a luxury lodge environment, the role also includes delivering exceptional guest service while maintaining strict safety and hygiene standards. Key Duties & Responsibilities 1. Guest Safety & Supervision - Monitor all pool and/or beach areas to ensure guest safety at all times. - Enforce safety rules and regulations politely and professionally. - Identify potential hazards (currents, weather changes, slippery areas). - Provide clear instructions to guests regarding safe swimming practices. 2. Rescue & Emergency Response - Perform water rescues and administer first aid when required. - Respond immediately to emergencies (drowning, injuries, medical incidents). - Conduct CPR and use emergency equipment (AED, rescue tubes). - Coordinate with lodge management and emergency services when necessary. 3. Pool & Beach Maintenance Oversight - Conduct regular checks of pool cleanliness and water quality. - Ensure safety equipment is functional and accessible (life rings, signage). - Report maintenance issues (tiles, decking, filtration systems). - Monitor beach conditions such as tides and weather warnings. 4. Guest Experience - Provide friendly, professional service to guests at all times. - Offer towels, assist with seating, and ensure pool/beach areas are well presented. - Educate guests (especially families) on safety in a courteous manner. - Assist with special guest requests and VIP services. 5. Compliance & Safety Standards - Ensure compliance with health and safety regulations. - Maintain incident logs and complete daily safety checklists. - Adhere to lodge SOPs and 5-star service standards. 6. Team Collaboration - Work closely with housekeeping, maintenance, and front-of-house teams. - Support poolside or beach service staff when required. - Participate in safety drills and staff training sessions. Qualifications & Requirements Essential Certifications - Valid Lifeguard Certification (recognized body such as Lifesaving South Africa). - CPR and First Aid certification (Level 1 or higher). - AED (Automated External Defibrillator) training. Education - Matric (Grade 12) or equivalent. - Additional hospitality or guest service training advantageous. Experience - 1–3 years’ experience as a lifeguard, preferably in: o Hotels or resorts o Beachfront environments o Luxury lodges - Open water/beach lifeguarding experience highly advantageous. Key Skills & Competencies - Strong swimming and rescue skills. - High level of alertness and attention to detail. - Calm and decisive under pressure. - Excellent communication and interpersonal skills. - Professional appearance and guest-focused attitude. - Knowledge of ocean conditions (tides, currents, weather patterns). - Physical fitness and stamina. Working Conditions - Outdoor environment (sun, wind, humidity). - Shift work, including weekends and public holidays. - May require live-in (depending on lodge setup). - Combination of beach and poolside duties.
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