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Hospitality and Outdoor – New Vacancy – Logistics Manager Luxury Hospitality Group – Hillcrest – KwaZulu-Natal An established luxury hospitality group is seeking an experienced Logistics Manager to establish, manage and grow a profitable Logistics Department based in Hillcrest, Durban. This senior opportunity is suited to a commercially minded hospitality or travel professional with experience in guest logistics, flight coordination, road transfers, supplier management and operational service delivery. The successful candidate will take ownership of an existing flights and road-transfer function, manage its transition into the business and implement effective systems, controls and standard operating procedures. The position requires strong leadership, financial awareness and the ability to maintain exceptional guest-service standards while improving departmental revenue, margins and operational performance. Job Description & Requirements: Lead the transition, implementation and ongoing management of the Logistics Department. Oversee guest flights, airport transfers, inter-property transfers and other transport arrangements. Establish workflows, operational coverage, performance targets and departmental accountability. Manage and develop the logistics team to deliver accurate and responsive service. Build and maintain relationships with airlines, transport providers, drivers and other travel suppliers. Negotiate supplier rates, payment terms, service levels and commercial agreements. Monitor revenue, costs, gross profit, margins, budgets and departmental profitability. Implement effective booking, scheduling, invoicing, reconciliation and reporting procedures. Manage cancellations, delays, disruptions and urgent after-hours escalations. Five to seven years’ experience in a similar position would be advantageous. Experience with tour operators, destination management companies, travel agents and suppliers. Strong leadership, negotiation, budgeting, analytical and stakeholder-management skills. Valid driver’s license, reliable vehicle and valid passport. Willingness to travel nationally and internationally when required. Office-based in Hillcrest, Durban, from Monday to Friday. Working days are Sunday to Friday, from 07h00 to 15h00, with hours open to discussion. Sunday duties may be performed remotely. Package: - Salary: Dependent on qualifications and experience. - This is a live-out position Start Date: ASAP
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