Job Summary
Assistant General Manager | Luxury Hotel | Hermanus
Salary: Negotiable DOE
Kendrick Recruitment is seeking an accomplished Assistant General Manager to join a luxury hotel in Hermanus.
The successful candidate will work closely with the General Manager to oversee hotel operations, uphold the highest service standards and ensure an exceptional guest experience throughout the property.
Key Responsibilities
- Support the General Manager in the smooth and efficient running of the hotel
- Oversee Rooms Division, Front Office and Guest Services operations
- Provide operational support across Food & Beverage outlets
- Maintain exceptional luxury service and brand standards
- Proactively manage guest feedback, requests and service recovery
- Lead, motivate and develop departmental teams
- Ensure effective communication and collaboration between departments
- Monitor operational performance, staffing levels and service delivery
- Assist with budgeting, cost control and achievement of financial targets
- Act as the senior manager on duty when required
Requirements
- Previous management experience within a luxury hotel is essential
- Strong operational experience across Rooms Division, Front Office and Food & Beverage
- A thorough understanding of luxury guest service and hotel standards
- Confident leadership and people-management abilities
- Excellent communication, problem-solving and decision-making skills
- Highly professional and guest-focused
- Strong financial and administrative understanding
If you do not hear from us within 7 working days, please consider your application unsuccessful.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link