Job Summary
We are seeking a highly organised and detail-oriented Internal Sales Administrator to serve as the operational hub of our sales team in Johannesburg. You will manage the end-to-end sales process—from initial quotation to final delivery—ensuring our customers receive world-class service while our field sales team remains focused on growth
- Order Processing: Receiving, checking, and processing customer orders via phone and email.
- Quoting & Invoicing: Preparing and sending quotes within specified timeframes and issuing invoices accurately.
- Support Sales Team: Supporting account managers and external sales representative with administrative tasks and helping with upselling.
- Customer Support: Handling inquiries, resolving issues, and maintaining positive client relationships.
- Customer Liaison: Act as the primary internal contact for client enquiries regarding stock availability, lead times, and order status.
- Logistics Coordination: Collaborate with the warehouse and logistics teams to expedite urgent orders and resolve delivery discrepancies.
- Communication: Exceptional communication skills with a professional telephone manner.
- Attributes: High attention to detail, ability to multitask under pressure, and a proactive "problem-solver" mindset.
- Experience: Minimum 2–5 years of experience in internal sales, sales support, and administrative role.
- Accuracy in order processing and documentation.
- Promptness in responding to customer requests and quotes and queries
- Back – up assistant to repairs and rental administrator should we be short staffed