Key Account Product Specialist (Equipment)

Reference: MID696 Location: Kempton Park, Gauteng Employment Type: Permanent

About the Opportunity

Our client is seeking an experienced and customer-focused Key Account Product Specialist (Equipment) to support key customers, sales teams and dealer networks through expert product knowledge and technical guidance.

Minimum Requirements

• Grade 12 (Matric)

• Diploma or Degree in Mechanical Engineering, Agricultural Engineering, Mining Engineering, Business Management or a related field will be advantageous

• Minimum 3–5 years' experience in product support, technical sales, application engineering or heavy equipment sales

• Experience within the construction, mining, agricultural or heavy equipment industries

• Strong understanding of earthmoving or heavy machinery applications

• Excellent communication, presentation and relationship-building skills

• Computer literate in Microsoft Office

• Valid driver's license

• Willingness to travel extensively throughout South Africa

Advantageous

• Experience supporting OEM equipment

• Knowledge of product lifecycle management

• Experience working with dealer networks and key account customers

• Understanding of Total Cost of Ownership (TCO) principles

• Experience delivering technical product training and demonstrations

Key Responsibilities

Product & Technical Support

• Provide expert product support to key account customers, dealers and internal sales teams

• Assist customers in selecting equipment solutions based on operational requirements

• Conduct product demonstrations and equipment presentations

• Provide technical advice on machine applications, performance and productivity

• Support new product launches and product introductions

Key Account Management

• Build and maintain strong relationships with key customers and strategic accounts

• Conduct regular customer visits to understand operational requirements

• Support sales teams in developing customer-specific equipment solutions

• Assist with tender submissions and technical proposals

• Ensure high levels of customer satisfaction and aftersales support

Product Management

• Monitor market trends, customer feedback and competitor activity

• Assist in developing product strategies and portfolio improvements

• Support equipment performance evaluations and field testing

• Prepare product reports and market intelligence for management

• Recommend product enhancements based on customer requirements

Training & Commercial Support

• Deliver technical product training to sales teams, dealers and customers

• Develop product presentations and technical documentation

• Support pricing discussions and commercial negotiations

• Assist with Total Cost of Ownership (TCO) analysis where required

• Collaborate with marketing and aftersales teams on product promotion initiatives

Apply Now

Send detailed CV, Certificates, and ID copy to cv@midvaalrecruitment.co.za

Please note: Only shortlisted candidates will be contacted. If you do not receive feedback within 14 days of your application, please consider your application unsuccessful.