Job Summary
Restaurant Manager | Luxury Wine Estate | Franschhoek
Kendrick Recruitment is currently seeking an experienced and passionate Restaurant Manager for a luxury wine estate based in Franschhoek.
This is an excellent opportunity for a hospitality professional with strong leadership abilities and a passion for fine dining service to take full responsibility for the smooth running of a high-end restaurant operation within a prestigious estate environment.
Package
• Opportunity to work within a luxury hospitality and wine estate environment
The Role
The Restaurant Manager will be responsible for overseeing all restaurant operations, ensuring exceptional guest experiences, high service standards and efficient day-to-day management. The ideal candidate will be hands-on, guest-focused and capable of leading a motivated front-of-house team.
Key Responsibilities
• Lead, train and motivate front-of-house staff
• Maintain high standards of service, presentation and guest satisfaction
• Manage reservations, seating plans and guest flow
• Handle guest queries, feedback and complaints professionally
• Ensure compliance with health, safety and hygiene standards
• Monitor stock levels, ordering and cost control
• Assist with menu planning input and coordination with kitchen teams
• Conduct staff scheduling, training and performance management
• Drive a strong guest-centric and service-driven culture
• Ensure accurate cash-ups, reporting and administrative duties
Requirements
• Strong leadership and people management skills
• Excellent guest relations and communication abilities
• Solid understanding of food and beverage operations
• Strong organisational and problem-solving skills
• Ability to work well under pressure in a fast-paced environment
• Computer literacy and familiarity with POS systems
• Flexibility to work shifts, weekends and public holidays
Personal Attributes
• Professional, polished and well-presented
• Strong leadership presence with a hands-on approach
• Calm and composed under pressure
• Detail-oriented and highly organised
• Positive, energetic and team-focused
• Committed to delivering exceptional service standards
Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please consider your application unsuccessful.
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