RESTAURANT MANAGER/EAST LONDON – will suit residents staying in Greenfields/Sunny ridge area. Must have a valid code 08 Driver’s license, and own reliable transport. This position would suit an experienced hospitality professional who enjoys being actively involved in the day-to-day running of a restaurant, thrives in a customer-focused environment, and takes pride in leading a successful team through example.
***Must be willing and able to work flexible hours, including Saturdays, Sundays, public holidays, and evenings, as required by the business.
Minimum Requirements
Minimum of 2-5 years' experience in a Restaurant/Hospitality Management role.
Previous experience using IQ Retail will be beneficial
Proficient in Microsoft Office
Experience in stock purchasing, stock control, and inventory management.
Excellent verbal and written communication skills in English.
Strong leadership skills with the ability to lead by example.
Hands-on management style with a proactive approach and strong sense of urgency.
Self-motivated with the ability to manage priorities independently.
Outstanding customer service and relationship-building skills.
Key Responsibilities
Manage the day-to-day operations of the restaurant.
Lead, motivate, and develop staff by setting a positive example.
Deliver exceptional customer service and build strong customer relationships.
Ensure efficient service delivery with a strong sense of urgency during busy trading periods.
Manage stock purchasing, stock control, and inventory levels.
Monitor food and beverage costs while minimizing wastage.
Ensure compliance with health, safety, and hygiene regulations.
Handle customer queries and complaints professionally and efficiently.
Prepare staff rosters and oversee daily staffing requirements.
Ensure the restaurant maintains a clean, organized, and welcoming environment.
Drive sales by implementing creative ideas and promotions to enhance the customer experience.
Perform administrative duties
Creative thinker who enjoys contributing new ideas to improve operations and customer satisfaction.
Ability to remain calm and effective in a fast-paced environment.
Salary – R10,000 – R12,000 (depending on experience)
Online applications will receive preference, alternatively e-mail application to Solutions@workafrica.co.za, use reference: “RESTAURANTMANAGER”. Please deem your application unsuccessful if you receive no feedback in 4 weeks. This position is available immediately.