Job Summary
Our Client, a prominent brand in the Retail Industry, is seeking to employ an Area Manager to their team based in East London.
Requirements:
- Minimum of 5 years’ experience in a similar Area Manager role.
- Clothing retail experience is essential.
- Matric required.
- Post-matric or formalised qualifications are advantageous.
- Proven ability to manage multiple retail stores or branches.
- Strong staff management and leadership capability.
- Excellent communication skills, both written and verbal.
- Good attention to detail.
- Ability to work under pressure and use own initiative.
- Computer literacy with Microsoft Office.
- Valid Code 8 driver’s licence.
- Willingness to travel extensively.
Responsibilities, but not limited to:
- Manage all operational aspects within the assigned business unit.
- Support the Operations Manager in evaluating business decisions, planning, and performance outcomes.
- Drive achievement of business unit goals, plans, implementation, and performance evaluation.
- Oversee asset management, ensuring stores are neat, maintained, and fully functional.
- Coordinate janitorial services, maintenance, and repairs.
- Manage stock control, inventory accuracy, and accountability for shortages or overages.
- Prepare stock replenishment requisitions and manage slow-moving stock and loss prevention action plans.
- Oversee merchandising standards, store layouts, seasonal displays, and promotional presentations.
- Ensure consistent housekeeping and visual standards across all stores.
- Implement marketing and promotional activities to maximise sales.
- Achieve and exceed regional and store sales targets.
- Monitor competitor activity, pricing, and market trends.
- Ensure administrative standards and procedures are followed across stores.
- Oversee cash handling procedures and daily verification of financial documentation.
- Control expenses to maximise branch profitability.
- Recruit, train, manage, and discipline staff in line with company policies.
- Allocate staff duties and manage performance and development.
- Ensure security procedures are strictly followed and monitor security personnel.
- Maintain high customer service standards and handle customer enquiries and complaints.
- Train staff in customer service excellence and consistently attract and retain clientele.
Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.