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Job Summary
About Us Tsebo is looking for a dynamic and experienced Site Manager to oversee the daily operations of our store. The successful candidate will ensure smooth operations, drive sales performance, maintain high food safety standards, and lead a motivated team. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell. Duties & Responsibilities Oversee and manage all daily store operations to ensure efficiency and profitability Lead; train, schedule, and motivate team members to achieve high performance Ensure outstanding customer service and handle escalated customer queries professionally Monitor and drive sales performance, upselling initiatives, and promotional campaigns Ensure strict compliance with health, safety, and food hygiene standards Manage stock levels, ordering, stock rotation (FIFO), and minimize wastage Conduct regular stock counts and reconcile inventory discrepancies Control costs including labour, food, and operational expensesDrive local store marketing initiatives and community engagement Ensure opening and closing procedures are followed accurately and securely Handle audits and ensure the site is always audit-ready Identify opportunities for continuous improvement in service delivery and operations Skills and Competencies Strong Business Acumen Interpersonal skills Time Management skills Computer Skills Honest and reliable Attention to detail Innovative approach to streamlining systems Communication & organisational skills Accuracy Qualifications Matric and Culinary Tertiary qualifications Minimum of 5 yrs exp in a similar role/ Management exp Previous experience in the Catering would be highly advantageous.
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