Kendrick Recruitment is recruiting a Meetings & Events Sales Manager for a luxury 5-star boutique hotel based in Durban North. This role is ideal for a commercially driven hospitality professional who thrives in both sales and detailed event planning, with a particular strength in conferences, events, and weddings.

Purpose of the Role

To drive profitable growth across meetings, conferences, events, and weddings, while acting as the single point of contact for clients and wedding couples from initial enquiry through to final handover to operations. The role combines proactive sales, relationship management, comprehensive pre-event planning, and structured operational handovers.

Key Responsibilities

Sales & Business Development

• Proactively source and convert meetings, conferences, events, and wedding enquiries
  

• Manage direct wedding enquiries, working closely with couples from initial enquiry to confirmation
  

• Build and maintain relationships with corporates, NGOs, government departments, facilitators, planners, and wedding service providers
  

• Conduct site inspections and represent the property professionally
  

• Manage all enquiries and RFPs end-to-end
  

Pre-Event & Pre-Wedding Planning

• Act as the single point of contact for corporate clients and wedding couples
  

• Own all pre-event and pre-wedding planning and coordination, including:
  

  • Function and wedding sheets
    

  • Schedules and timelines
    

  • Guest room allocations
    

  • Catering and beverage requirements
    

  • AV, décor, and special requests
    

• Ensure all events and weddings are fully scoped, costed, and confirmed in advance
  

• Deliver a clear, documented handover to the operations team to ensure seamless execution
  

Pipeline, Revenue & Reporting

• Maintain a forward-looking sales pipeline across all market segments
  

• Achieve agreed revenue, room-night, and profitability targets
  

• Track enquiry-to-conversion ratios and repeat business
  

• Provide regular performance and revenue reporting to senior management
  

Ideal Candidate Profile

Experience

• Proven experience in hospitality sales, conferencing, events, or wedding sales
  

• Direct experience working with wedding couples is a strong advantage
  

• An established professional network within the corporate, events, or wedding industry would be beneficial
  

Competencies

• Calm, confident, and emotionally intelligent
  

• Highly organised with exceptional attention to detail
  

• Commercially astute with a clear understanding of yield and margin
  

• Able to manage multiple events and weddings simultaneously
  

• Self-driven and comfortable working independently
  

Not Suitable For

• Candidates focused purely on coordination without sales responsibility
  

• Discount-led sales profiles
  

• Junior candidates requiring close supervision
  

Reporting Structure

• Reports directly to ownership and senior management
  

Compensation

• Base salary range: R25,000 – R35,000 per month, negotiable depending on experience
  

• Exceptional candidates may be considered above this range
  

• Commission payable on confirmed meetings, events, and weddings revenue