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Job Summary
Our client, a prestigious privately-owned luxury lodge set within a renowned Eastern Cape game reserve, is seeking an experienced and passionate General Manager to lead their dynamic hospitality team. This is a hands-on, live-in role suited to an individual who thrives in the bush, has an eye for detail, and is committed to delivering a five-star guest experience.Description:
This exclusive property offers an authentic luxury safari experience and requires a General Manager to oversee daily operations, guest relations, staff management, and business performance. The ideal candidate will be solutions-driven, people-focused, and have strong operational oversight across hospitality departments.
Key Responsibilities:
• Full operational oversight of the lodge, including front of house, F&B, housekeeping, maintenance, and guest experience
• Staff leadership, HR coordination, training, and scheduling
• Budgeting, stock control, financial reporting, and cost management
• Guest relations and hosting – ensuring seamless, memorable guest experiences
• Coordination with the reserve team regarding conservation and activity scheduling
• Quality control and operational excellence across departments
• Assisting with marketing efforts, content creation, and guest communication (bonus skill)
Package:
• Salary: R40,000 – R60,000
• Live-in with accommodation provided
Requirements:
• Minimum 5 years’ experience in a senior lodge or hospitality management role
• Proven leadership skills and the ability to manage and motivate a team
• Strong administrative, financial, and organisational abilities
• Hospitality or culinary qualification (for Chef applicants)
• FGASA and PDP (for Guide applicants)
• Excellent communication and interpersonal skills
• Tech-savvy and comfortable with reservation and stock systems
• A genuine passion for the bush and sustainable tourism
Bushwise
FMCG
Recruiter
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