• Develop and execute IT strategies and roadmaps aligned with business goals, regulatory requirements, and emerging industry trends.

• Prioritize, resource, and oversee end-to-end delivery of Bank-approved IT projects, digital transformations, and technical initiatives.

• Establish and enforce IT governance frameworks, policies, and standards (e.g., POPIA, FICA, PCI DSS, and SARB guidance notes).

• Proactively conduct risk assessments, vulnerability testing, and security audits; track and resolve all internal, external, and regulatory audit findings.

• Develop, maintain, and regularly test Business Continuity (BCP) and Disaster Recovery (DR) plans across all technical environments.

• Formulate and execute enterprise security strategies to safeguard sensitive banking data, systems, and networks.

• Oversee robust access controls, firewalls, encryption, SOC/SIEM vendor partnerships, and incident response mechanisms.

• Present cyber risk posture updates and recommendations to EXCO and Board committees.

• Ensure maximum uptime, reliability, performance, and scalability across data centers, cloud environments, networks, and core hardware.

• Direct day-to-day IT operations, service management (ITSM), and end-user support to ensure optimal service delivery.

• Define and report on key operational metrics to continuously optimize departmental efficiency.

• Drive the implementation, integration, and continuous uptime of critical banking software (Core Banking, Online/Mobile Banking, reporting tools).

• Partner with business units to optimize application workflows, enhancement backlogs, bug fixes, and user experience.

• Manage the IT operational and capital budgets, focusing on cost optimization and value delivery.

• Oversee IT procurement, asset tracking, software licensing compliance, and timely vendor payments.

• Manage key vendor relationships and contract SLAs to ensure high-quality service delivery.

• Lead, coach, and develop the IT team, addressing skill gaps through targeted recruitment and continuous learning initiatives.

• Act as the primary IT partner to EXCO, Board Committees, and cross-functional business leaders.

• Perform additional strategic, regulatory, or operational duties as reasonably assigned by Executive Management.

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Certifications: ITIL, PMP, CISSP, or CISM preferred.

• Minimum 10 years of overall IT experience, with at least 5 years in a senior IT leadership role.

• Financial services/banking industry experience is highly desirable.

• Proven track record of managing complex IT implementations and cloud environment experience.

• In-depth knowledge of core banking architectures, IT infrastructure, and cloud environments.

• Strong understanding of banking regulatory compliance, risk frameworks, and enterprise cybersecurity.

Benefits:

Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com