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? Duty Manager – Luxury Lodge | Ceres, Western Cape ?️ Kendrick Recruitment is seeking a professional and experienced Duty Manager to join a luxury lodge in Ceres, Western Cape. This live-in role offers the opportunity to oversee daily operations, ensuring exceptional guest experiences and smooth running of the lodge ?. ? Key Responsibilities ? Supervise and coordinate all daily lodge operations, including front-of-house, housekeeping, and guest services ? Lead, train, and motivate staff to maintain high standards of service and professionalism ? Handle guest enquiries, requests, and feedback promptly and professionally ?️ Ensure compliance with health, safety, and hygiene standards throughout the property ? Assist in managing bookings, reservations, and scheduling to optimise operational efficiency ? Monitor and manage inventory, supplies, and vendor relationships ? Support management in implementing operational policies, procedures, and quality standards ? Resolve operational challenges with a calm and proactive approach, maintaining a high level of guest satisfaction ✅ Requirements ? Proven experience in a supervisory or management role within luxury hospitality ?️ Strong leadership, organisational, and communication skills ⚡ Ability to work under pressure while maintaining high service standards ? Commercial awareness with experience in cost control and operational management ? Professional, proactive, and guest-focused approach ?️ Willingness to live and work in a remote lodge environment ? Package Salary: Negotiable, depending on experience ? Live-in position ✨ This is an excellent opportunity for a motivated hospitality professional to advance their career in a leadership role within a luxury lodge, delivering outstanding experiences in a stunning Western Cape setting ?.
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