Housekeeping Team Leader | Luxury Hotel | Cape Town

Kendrick Recruitment is currently seeking an experienced and detail-oriented Housekeeping Team Leader for a luxury hotel based in Cape Town. This is an excellent opportunity for a dedicated hospitality professional with strong leadership abilities and a passion for maintaining exceptional housekeeping standards within a five-star environment.

The successful candidate will be responsible for supervising and guiding the housekeeping team to ensure that all guest rooms, public areas, and back-of-house spaces consistently meet the highest standards of cleanliness, presentation, and operational excellence.

Key Responsibilities:

• Supervising daily housekeeping operations and allocating tasks to room attendants and support staff
  
• Ensuring all guest rooms, corridors, and public areas meet luxury cleanliness and presentation standards
  
• Conducting regular inspections and spot checks to maintain quality assurance standards
  
• Identifying and reporting maintenance issues, ensuring timely resolution
  
• Supporting training, onboarding, and development of housekeeping staff
  
• Providing on-the-job guidance, mentorship, and performance feedback to team members
  
• Ensuring compliance with health, safety, and hygiene regulations at all times
  
• Maintaining accurate records of room status, cleaning schedules, and operational reports
  
• Assisting with inventory control, stock management, and reporting shortages
  
• Ensuring efficient use of housekeeping supplies to minimise waste and control costs
  
• Responding to guest requests and ensuring prompt resolution of housekeeping-related issues
  
• Coordinating with other departments to ensure smooth operational flow and guest satisfaction
  
• Supporting VIP room preparation and special guest requirements
  
• Assisting with staff scheduling, shift handovers, and daily operational communication
  
• Maintaining professionalism and upholding hotel standards at all times
  
• Contributing to continuous improvement through feedback, adaptability, and best practice implementation
  

Requirements:

• Grade 12 (Matric)
  
• Minimum of 2 years’ experience in a housekeeping or similar supervisory role within a luxury hotel environment
  
• Strong understanding of housekeeping operations and five-star standards
  
• Proficiency in hotel management systems advantageous
  
• Excellent leadership and team coordination skills
  
• Strong attention to detail and high standards of cleanliness and presentation
  
• Good communication and interpersonal abilities
  
• Ability to work under pressure in a fast-paced environment
  
• Strong organisational and administrative skills
  
• Proactive, hands-on, and solutions-driven approach
  

Package:

• Salary negotiable depending on experience
  
• Live-out position
  

Candidates who meet the above requirements and are interested in this opportunity are invited to submit their CV to apply for the role.