Job Summary
SPA & WELLNESS SUPERVISOR (HOTEL)
LOCATION: Cape Town | Western-Cape (South Africa)
START: ASAP / 01 February 2026
REPORT TO: Spa Manager / Hotel GM / HR Department
TRADING HOURS & SHIFS:
- Monday - Sunday
- Shifts rotate (based on seasonal demand)
- Flexibility is required as this is a leadership role
SALARY & COMPANY BENEFITS:
- R16,000 Basic per month
- Commission earned on retail & services
- Employee Wellness Benefits
MINIMUM REQUIREMENTS:
- Confident in English language (Speak, Read & Write)
- At least 2-Years in an Assistant Managerial/Spa Supervisory position of a luxury day/hotel Spa or cruise-ship spa
- Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
- Computer literate with booking software systems, e-mails and daily reporting
- Professionally groomed and highly presentable to represent our premium brand
DUTIES SUMMARY:
- Assist the Spa Manager with overall operations and day to day management of the spa (team, admin, guests etc.)
- Manage the spa in the absence of the Manager
- Report to the Spa Manager / HR Director / GM
- Facilitate training and implementation of SOP's - ensuring the team is updated and on par with protocols
- Oversee all spa facilities including FOH, Treatment Rooms, Sauna & Steam Rooms, Fitness Gym and Pedicure Lounge
- Ensure overall optimal performance from the team
- Perform therapies where operationally required in the case of absent therapist / VIP guest