We are seeking an experienced Senior Safari Travel Planner/Consultant to join a leading organisation in the luxury safari and conservation travel sector. This is a senior opportunity for a professional with deep East and Southern Africa product knowledge, strong group logistics expertise, and a passion for creating extraordinary journeys.
Duties:
Design and deliver bespoke itineraries tailored to client objectives, budgets, and guest profiles.
Translate client briefs into creative, well-structured programs highlighting Great Plains camps, experiences, and conservation initiatives.
Identify and implement value-adds and upselling opportunities to enhance group experiences while safeguarding margins.
Provide prompt, professional, solutions-driven service to trade partners, incentive houses, and internal stakeholders.
Communicate proactively and clearly, managing expectations across multiple touchpoints.
Build and maintain strong, trust-based relationships with key agents and MICE partners.
Manage complex travel logistics including rooming lists, movements, activities, and special requirements.
Collaborate with Operations Specialists to ensure flawless on-the-ground execution.
Maintain detailed booking files to ensure seamless service from confirmation to travel.
Quote accurately and promptly, ensuring pricing integrity and commercial viability.
Monitor margins and performance metrics, contributing to departmental targets.
Support sales and reservations teams with insights into safari travel trends and opportunities.
Maintain comprehensive knowledge of company camps, regions, and experiences across Southern and East Africa.
Confidently position and promote the Great Plains brand.
Leverage systems such as Wilderness Window, WETU, Smartbox, Tourplan, and Microsoft Office to streamline workflows.
Requirements:
6 to 10 years of experience in safari travel planning or consulting.
Strong proficiency in systems like Wilderness Window, WETU, Smartbox, Tourplan, and Microsoft Office.
Excellent communication and relationship-building skills.
Ability to manage complex logistics and coordinate multiple stakeholders.
Deep knowledge of Southern and East African regions, camps, and experiences.
Proven track record of delivering high-quality, tailored travel experiences.
Nice to Have:
Skills in C and R programming languages.
Experience working in hospitality, tourism, or travel industries.
What We'll Give You:
A full-time, on-site role in the Western Cape.
An opportunity to be part of a passionate team committed to excellence.
Competitive salary package.
Embrace the opportunity to shape unforgettable safaris and make a meaningful impact in the travel industry. Apply today and help us bring Africa’s extraordinary wilderness to life for travelers around the world.