Job Summary
RESTAURANT MANAGER Maison Grace Private Members’ Club | Cape Town Location: V&A Waterfront, Cape Town Department: Food & Beverage Position: Restaurant Manager Employment Type: Full-time Remuneration: Market-related, based on experience ABOUT MAISON GRACE Maison Grace is a bespoke private members’ club in the heart of Cape Town’s V&A Waterfront, created around exceptional hospitality, meaningful connections and highly personalized experiences. More than a restaurant, Maison Grace is a destination for members and their guests, from relaxed daytime dining and business lunches to sophisticated dinners, private dining and after-hours experiences. We are looking for an exceptional Restaurant Manager to join our Food & Beverage team and play a key role in delivering the Maison Grace experience. THE OPPORTUNITY This is a hands-on leadership role for an experienced hospitality professional who understands that luxury is found in the details. The successful candidate will take ownership of the day-to-day restaurant operation, leading the front-of-house team while ensuring consistently exceptional service, product knowledge and guest engagement. You will be expected to be highly visible on the floor, confident with discerning guests and members, commercially astute and capable of developing a strong service culture within your team. KEY RESPONSIBILITIES Manage the daily operation of the restaurant from opening through to close. Deliver consistently exceptional service standards across breakfast, lunch, dinner and special events. Build strong, personal relationships with members and their guests. Lead; coach and develop the front-of-house team to deliver a high-performance service culture. Conduct daily briefings, service training and ongoing product knowledge sessions. Ensure exceptional knowledge of food, wine, cocktails and the overall Maison Grace offering. Work closely with the Executive Chef and wider Food & Beverage team to ensure seamless food and beverage service. Manage staff scheduling, rosters, attendance and performance. Monitor restaurant revenue, average spend, labour costs and operational expenses. Maintain effective stock control, cash-up procedures and operational reporting. Ensure compliance with company SOPs, health & safety & hygiene Maintain impeccable standards of restaurant presentation, cleanliness and grooming. Assist with private dining, member events and special functions. Act as a senior ambassador for the Maison Grace brand at all times. WHAT WE ARE LOOKING FOR We are looking for someone who is passionate about hospitality, commercially minded and genuinely enjoys being on the floor with guests and their team. The ideal candidate will have: Minimum 3–5 years’ experience in a Restaurant Manager, Assistant Restaurant Manager or senior FOH management position. Experience within a luxury hotel, private members’ club, fine-dining restaurant or premium hospitality environment . A strong understanding of contemporary food, beverage and wine service. Proven experience leading and developing a professional FOH team. Strong operational and financial understanding of stock control and cost management. Excellent communication and interpersonal skills. The ability to remain calm and composed in a high-pressure environment. A natural ability to engage with discerning guests and build lasting relationships. Strong computer and POS proficiency. A professional appearance and an uncompromising approach to service standards. Flexibility to work evenings, weekends and public holidays as required. THE RIGHT PERSON We are not simply looking for someone who can run a restaurant . We are looking for a hospitality professional who understands the difference between service and hospitality . You should be confident without being arrogant, polished without being pretentious, commercially aware without losing the human element, and comfortable leading from the front. If you are energized by exceptional food, wine, service, people and creating memorable experiences, we would like to hear from you. HOW TO APPLY Please submit your CV + Current Photo together with a brief motivation outlining why you believe you would be the right fit for Maison Grace. Only candidates meeting the minimum requirements will be considered. Maison Grace is an equal opportunity employer.