ENVIRONMENT:

SUPPORT the Professional Services team of a global leader in Customer Engagement Tech by building and maintaining document composition solutions and the data-processing programs that power them as their next Implementation Developer (C#/PowerShell) (Remote 10 am – 7 pm). You’ll analyze and transform customer data, develop workflows/templates for print and digital delivery, automate validation and processing steps, and troubleshoot issues through testing and production deployment. The successful incumbent must possess a Bachelor’s Degree in Computer Science or equivalent experience or at least 2–3+ years of relevant experience (professional experience and/or applicable education). You will also need experience writing scripts or programs to parse, transform, and validate data in C# & database experience (SQL Server, stored procedures/functions; general DB familiarity).

DUTIES:

Data ingestion & transformation –

• Process and manipulate client data files across varied formats (e.g., XML, Excel, ANSI/ASCII, Postscript/print image), ensuring accuracy and readiness for composition and output.

Document composition & workflow development –

• Design, build, and maintain document templates and workflows for print/mail and electronic presentation using enterprise composition platforms (e.g., Quadient Inspire and/or Exstream).

Scripting, automation, and validation –

• Develop custom scripts/programs to validate data, automate processing steps, and support operational workflows in C#/PowerShell.

Testing, troubleshooting, and support –

• Program, test, troubleshoot, diagnose, and resolve issues related to data processing, workflow logic, and intended data usage across new and existing customer setups.

Implementation delivery –

• Collaborate with Project Managers, Customer Service, and other Developers to onboard new customers, review existing workflows/templates, and contribute to composition convergence/standardization efforts.

Deployment & documentation –

• Support live deployments and production acceptance; follow implementation/testing/deployment guidelines; maintain internal documentation for issues, resolutions, usage, and training.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Computer Science (or equivalent experience).

Experience/Skills –

• 2–3+ Years of relevant experience (professional experience and/or applicable education).
• Experience writing scripts or programs to parse, transform, and validate data in C#.
• Database experience (SQL Server, stored procedures/functions; general DB familiarity).
• Ability to manage multiple projects concurrently, work independently and collaboratively, and deliver under tight deadlines.
• Schedule: Full-time; may require ~40–45 hours/week with occasional weekends and peak-period overtime (e.g., month-end / seasonal deadlines).

Preferred Qualifications & Skills -

• Document composition platform experience in Quadient Inspire; ability to ramp to proficiency with training.
• Print-and-mail / variable data programming experience.
• Strong analytical ability, communication skills, and commitment to quality.
• Proficiency with Microsoft Office; Adobe Suite familiarity helpful for document work.
• Familiarity with system integration concepts and API configurations; omni-channel output design.