Job Summary
Where exceptional service meets attention to detail.
Do you thrive in a fast-paced environment where every interaction matters? Are you naturally organized, detail-oriented, and passionate about delivering outstanding customer experiences? If you enjoy solving problems, juggling multiple priorities, and being the person who keeps everything running smoothly behind the scenes, then we'd love to meet you.
What You'll Be Doing
As a Sales Floor Consultant, you'll be at the heart of our customer journey, ensuring every order, enquiry, and request is handled accurately, efficiently, and with exceptional service. You'll verify customer information, process incoming orders, resolve queries, and work closely with multiple teams to ensure every customer enjoys a seamless experience.
No two days are the same, you'll be balancing administration, customer communication, order validation, and problem-solving, all while maintaining the highest levels of accuracy and professionalism.
Requirements
- Must have HIGH attention to detail.
- Strong numeracy skills and able to multitask.
- Must be a team player and be able to communicate information through teamwork.
- Goal driven, Service Delivery and Member satisfaction should be your passion.
- Excellent verbal and written communication, with English the main medium of communication and other South African/ African languages an added advantage.
- Must show commitment – the position requires flexibility and after-hours availability when required (especially during peak periods).
- Must be able to work well under pressure and achieve deadlines within a fast-paced environment.
- Must be computer Literate – excellent Microsoft O?ice Suite proficiency required.
WHAT OTHER DETAILS / EXPERIENCE / REQUIREMENTS MAKE OUR EYES LIGHT UP, YOU ASK?
- Grade 12 or equivalent is advantageous.
- Relevant computer skills / certifications.
- Office administrative skills.
- Ability to handle multiple tasks and projects with high attention to detail.
- Excellent written and communication skills.
- Computer literate MS Office, Word/Excel/Power Point.
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