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Job Summary
Hospitality Hire is recruiting a Hotel Human Resources Administrator for a well-established hotel in Cape Town . This role is ideal for an HR professional with previous hotel experience and a strong understanding of hotel departments, job titles, and operational structures . The successful candidate will support the day-to-day HR administration of the hotel, ensuring accurate records, efficient HR processes, and compliance with labour legislation, while working closely with departmental heads across operations. Key Responsibilities HR Administration & Employee Records Maintain accurate employee records, contracts, personnel files, and HR documentation Prepare letters, contracts, disciplinary documentation, and HR correspondence Assist with onboarding, inductions, and exit processes Maintain leave records, attendance, and staff movement documentation Support HR audits and compliance requirements Recruitment & Onboarding Support Assist with recruitment administration for hotel roles across departments including: Front Office Food & Beverage Housekeeping Maintenance Finance and Administration Coordinate interviews, reference checks, and appointment documentation Prepare job offers, employment contracts, and onboarding packs Liaise with recruitment agencies where required Payroll & HR Systems Support Capture employee information accurately on payroll and HR systems Assist with timesheets, shift data, and payroll inputs Support HR reporting and monthly headcount updates Ensure data accuracy across HR and payroll platforms Employee Relations & Operational Support Provide HR administrative support to department heads and line managers Assist with disciplinary processes, hearings, and documentation Respond to basic HR queries from staff professionally and confidentially Support performance management and training administration Minimum Requirements Matric or equivalent qualification Relevant HR or administration qualification (advantageous) Minimum 2–4 years’ HR administration experience within a hotel or hospitality environment Strong understanding of hotel departments, job titles, and operational structures Knowledge of South African labour legislation Experience working with HR and payroll systems Excellent administrative, organisational, and time-management skills Strong attention to detail and accuracy Computer literate (Microsoft Office – Word, Excel, Outlook) Ability to handle confidential information professionally CV must be fully updated prior to submission Key Skills & Attributes Strong hospitality and service mindset Highly organised and detail-oriented Professional; discreet, and approachable Confident communicator across all levels of staff Able to work under pressure in a fast-paced hotel environment Team player with a proactive attitude Recruitment is aligned with the company’s Employment Equity Plan. If you do not receive feedback within two weeks of the closing date ; please consider your application unsuccessful. Hospitality Hire | Hospitality & Hotel Careers
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