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Job Summary
An exceptional opportunity has arisen for a refined & luxury service-driven Butler to join an international hospitality group hotel in Cape Town. This role is suited to a polished hospitality professional who thrives on delivering discreet, personalised, and anticipatory service to high-profile and VIP guests. Key Responsibilities: · Lead, train, & inspire the butler team to deliver exceptional, personalised guest experiences · Set and uphold world-class service standards, ensuring consistency across all guest touchpoints · Personally oversee VIP, UHNW, & high-profile guest stays · Coordinate closely with Housekeeping, Front Office, Concierge, & F&B team · Manage butler schedules, performance, & ongoing training programmes · Handle guest feedback, preferences, & special requests with precision & discretion · Drive continuous improvement & innovation within the butler service offering Requirements: · This position is not open to expats · Proven experience as a Head Butler, Senior Butler, or similar leadership role within luxury hotels or private UHNW households · Strong leadership & team development capabilities · Deep understanding of formal service, etiquette, and luxury guest expectations Salary Package: R22 000
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