+2 more
Clear All Filters
Verified Ad
Job Summary
As a Guest Relations Officer, you will play an integral role in our daily operations, ensuring every guest experience is seamless and memorable from arrival to departure. If you have a passion for hospitality and delivering outstanding service, we would love to hear from you.
Key responsibilities:
- Oversee and coordinate the work of housekeeping staff to ensure rooms and facilities are maintained to the highest standard.
- Prepare and serve breakfast for guests in the mornings, ensuring quality and attention to detail.
- Manage reservations and guest communications using Nightbridge.
- Handle invoices and basic financial administration with Zoho Books.
- Assist guests with queries, requests, and local recommendations to enhance their stay.
- Arrange guest transport (e.g., airport transfers, local travel) with trusted service providers.
Requirements
- Must have own reliable transport to and from work.
- Hospitality graduates or students with at least 6 months’ practical training in a hotel or guest house environment.
- Experience with Nightbridge and Zoho Books will be a strong advantage.
- Computer literate, with good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
- Reliable, detail-oriented, and committed to providing top-quality service.
- Flexible and willing to work shifts.
- Best suited for candidates residing in Plattekloof or surrounding areas.
Please note this is a live out position.
If you are interested, we would love to hear from you.
Please send your CV and a brief cover letter outlining your relevant experience and motivation for the role. Send your information to hr@capejoy.co.za with the heading [Guest Relations Officer].
GC SOLAR
Company
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link