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? GENERAL MANAGER – LUXURY BOUTIQUE HOTEL | CAPE TOWN ? Salary: Negotiable DOE Kendrick Recruitment is on the hunt for a visionary, people-centred General Manager to take the reins at one of Cape Town’s most captivating luxury boutique properties. This opportunity is perfect for someone who not only understands the mechanics of high-end hospitality, but who leads with intuition, heart, and an unmistakable sparkle. This is not your traditional GM role — it’s a chance to shape an extraordinary guest journey, elevate an award-winning restaurant, and become the calm, confident presence that guests remember long after they’ve departed. ✨ What Makes This Role Special? It’s a chance to: • Lead both a boutique hotel and a celebrated fine dining restaurant • Shape strategy, culture, and guest experience from the front line • Be the face of the property in media, community, and industry circles • Mentor a passionate team, nurturing talent and inspiring excellence • Dive into a role that balances head and heart — operations and creativity ✨ Core Responsibilities Include: • Steering strategic planning and day-to-day operations with excellence • Crafting and curating an exceptional guest journey from pre-arrival to farewell • Maintaining impeccable brand standards and driving innovation • Managing budgets, procurement, and cost controls • Leading, motivating, and developing departmental teams • Driving revenue, supporting marketing, and elevating brand visibility • Ensuring compliance with hospitality, safety, and sustainability standards • Building strong relationships with community and neighbourhood partners ✨ The Ideal Candidate Brings: • A hospitality or business qualification • 10–15 years’ experience, including at least 5 in senior leadership • A background in luxury boutique hotels and fine dining • A deep understanding of the Cape Town hospitality landscape • Strong commercial acumen and operational flair • Exceptional emotional intelligence, communication, and leadership skills • A calm, solutions-focused presence under pressure • A sincere, guest-centred approach to everything they do If you’re a dynamic leader ready to bring heart, style, and strategy to a remarkable Cape Town property, Kendrick Recruitment wants to hear from you. ? To apply, please send your CV today!
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