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FOH Night Auditor | Luxury Hotel | Cape Town Salary: Negotiable DOE Live-out Position Location: Cape Town Kendrick Recruitment is seeking a detail-oriented and experienced FOH Night Auditor to join a luxury hotel in Cape Town. This role is responsible for accurate financial reconciliation, supporting night-time operations, and ensuring excellent guest service during overnight shifts. Key Requirements: Grade 12 certificate 2–3 years’ experience in a similar role within comparable hotels Accounting qualification or relevant experience Proficiency in Front Office tasks and hotel systems (Microsoft Office, PMS systems) Strong organisational, problem-solving, and networking skills Ability to remain calm and composed in high-pressure situations Fluent in English; additional languages are advantageous Key Responsibilities: Financial & Audit Audit daily revenue reports to ensure all income is accurately recorded Verify departure reports and guest checkout folios to identify discrepancies Review allowances, rebates, discounts, paid outs, and room transfers for accuracy Reconcile credit card transactions and close batches Ensure correct processing of promotions, loyalty programs, and charge slips Prepare and process nightly financial and handover reports Balance Food & Beverage pre-lists and report discrepancies Guest Services & Operations Provide accurate information and support to guests, anticipating their needs Handle guest messages, mail, packages, and faxes accurately Respond effectively in emergency and safety situations Oversee night operations across all outlets (Housekeeping, In-Room Dining, Stewarding, Security) Maintain high standards of personal hygiene, uniform, appearance, and conduct Team & Compliance Relieve the Night Manager when required Support Front Office operations and systems as needed Ensure compliance with health and safety directives Implement work instructions and hotel policies consistently Continuously improve operational efficiency and department knowledge Success Metrics Guest satisfaction and service excellence Accurate financial reporting and reconciliations Effective support of night-time hotel operations This role is ideal for a meticulous and reliable professional with a strong focus on accuracy, guest service, and night-time hotel operations. Interested candidates are invited to submit their CV to apply for this opportunity.
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