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Floor Manager | New Opening Restaurant We are seeking an experienced FLOOR MANAGER to join a new farm-to-table restaurant opening in Foreshore, Cape Town, with an immediate start available. Floor Manager - Role Overview This exciting new restaurant will celebrate the farm-to-table philosophy, showcasing carefully sourced local produce with a strong emphasis on premium lamb dishes. The restaurant aims to deliver a warm, authentic dining experience that highlights quality ingredients, exceptional hospitality, and a genuine connection between guests and the food they enjoy. The Floor Manager will play a vital role in the successful launch and day-to-day operation of the restaurant. This position is ideal for an experienced hospitality professional who enjoys leading from the front, maintaining high service standards, and creating memorable guest experiences. Working closely with management, kitchen staff, and front-of-house teams, the successful candidate will be responsible for ensuring seamless service, developing staff, and establishing a positive culture within the restaurant. Floor Manager - Key Responsibilities Front of House Operations Oversee all front-of-house operations during service. Ensure smooth daily restaurant operations and service delivery. Lead service periods and maintain exceptional guest experience standards. Manage bookings, seating plans, and table allocations. Ensure opening and closing procedures are completed correctly. Monitor restaurant presentation, cleanliness, and ambience. Identify opportunities to improve operational efficiency and service quality. Support management in achieving operational and financial targets. Guest Experience Deliver exceptional hospitality and guest service at all times. Welcome and engage with guests in a professional and approachable manner. Handle guest feedback, concerns, and special requests effectively. Build strong relationships with regular customers. Ensure guests receive attentive, knowledgeable, and personalised service. Monitor service quality and guest satisfaction throughout every shift. Team Leadership Lead; motivate, and support front-of-house staff. Assist with staff recruitment and onboarding. Conduct training and coaching to maintain service excellence. Monitor staff performance and provide constructive feedback. Create a positive, professional, and team-focused work environment. Assist with scheduling, shift planning, and staff allocation. Ensure all team members maintain professional presentation and conduct. Restaurant Standards Work closely with kitchen teams to ensure smooth communication and service flow. Maintain high standards of food and beverage service. Ensure compliance with health, safety, and hygiene procedures. Support stock control and operational inventory management. Monitor service procedures and ensure consistency across all shifts. Maintain high standards expected within a premium dining environment. Floor Manager - Candidate Requirements Experience & Background South African ID, valid work permit, or legal right to work in South Africa. Minimum 3 years' experience in a Floor Manager, Restaurant Manager, Duty Manager, or similar hospitality leadership role. Previous restaurant management experience is essential. Experience within quality dining, premium casual, or upscale restaurant environments preferred. Experience with restaurant openings or launches will be advantageous. Skills & Knowledge Strong understanding of front-of-house restaurant operations. Excellent leadership and team management skills. Strong communication and interpersonal abilities. Ability to work effectively in a fast-paced environment. Excellent organisational and problem-solving skills. Strong attention to detail. Good understanding of customer service excellence. Confident handling guest concerns and operational challenges. Personal Attributes Professional; confident, and well-presented. Passionate about hospitality and guest satisfaction. Positive attitude with a hands-on leadership approach. Reliable; punctual, and hardworking. Calm and composed under pressure. Strong team player who leads by example. Committed to maintaining high service standards. Position Details Position Type: Full-time Location: Foreshore, Cape Town Working Hours: Restaurant operational hours, including evenings, weekends, and public holidays Salary Range: Approximately R 20000 per month Start Date: ASAP Probation Period: 3 months How to Apply To apply for Floor Manager | New Opening Restaurant ; please send your updated CV with a recent photo. Only candidates who meet the requirements and submit complete applications will be contacted. About Recruit for Africa Recruit for Africa is a South Africa–based recruitment agency specialising in hospitality, retail, chefs, and lodge placements across Africa and international markets. Our expert recruiters guide candidates from application through onboarding, ensuring a smooth and professional hiring experience. Visit our website for more hospitality career opportunities. Disclaimer Personal information received from applicants will be processed only for recruitment purposes, as outlined in our privacy policy on the Recruit for Africa website. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information. Recruit for Africa will only send emails from the @Apply Below domain and will never request recruitment, visa, or travel fees. Join us on LinkedIn or Facebook
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