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? Executive Housekeeper | Luxury Hotel | Cape Town ? Kendrick Recruitment is seeking a highly skilled Executive Housekeeper to lead the housekeeping and onsite laundry operations of a luxury hotel in Cape Town. This role offers the opportunity to manage a dedicated team, ensure impeccable cleanliness and service standards, and drive operational efficiency in a prestigious hospitality environment. ? Key Responsibilities: ✨ Oversee all housekeeping and onsite laundry operations, ensuring superior cleanliness and presentation ? Lead, train, and motivate housekeeping staff to deliver exceptional guest experiences ? Develop, implement, and maintain SOPs and operational standards ? Plan, schedule, and prioritize tasks to ensure efficient service delivery ? Manage housekeeping systems including Protel or Opera property management software ? Monitor budgets, inventory, and resource usage to optimise efficiency ? Resolve operational challenges, enhance service levels, and maintain high team morale ? Interact professionally with management, guests, and associates at all levels ? Ensure compliance with hygiene, health, and safety regulations ✅ Requirements: ✔️ Matric/Grade 12 with a tertiary qualification in Housekeeping Management ? Minimum 3 years’ experience in all aspects of Housekeeping & Onsite Laundry Management in a large, multi-use facility, with at least 2 years supervisory experience ? Proficiency with general office applications ? Advanced knowledge of housekeeping and laundry processes and procedures ? Strategic planning, problem resolution, adaptability, and training expertise ? Strong leadership, organisational skills, and a guest service-driven attitude ? Ability to motivate, influence, and positively engage team members ⚡ Ability to work accurately under pressure with excellent time management ? Salary: R27;000 This is an excellent opportunity for a motivated housekeeping professional to lead a luxury hotel team in Cape Town.
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