This is a remote position.

About the Company

Our client is an established eCommerce email marketing agency specialising in helping direct-to-consumer brands grow through high-performing email marketing strategies. The agency works primarily with Shopify and WooCommerce brands, using platforms such as Klaviyo and Omnisend to build revenue-driving campaigns, lifecycle flows, and advanced segmentation strategies.

Your success in this role is measured by clear, data-driven outcomes:

1. Client Retention: Maintain a 90%+ retention rate across your portfolio.
   
2. Revenue Growth: Target 30–40% email-attributed revenue for every client.
   
3. Engagement: Maintain 30%+ Open Rates and 1%+ Click Rates through advanced segmentation.
   
4. Client Experience: Lead weekly strategy calls and provide proactive, high-touch communication (1-hour response window).
   

Key Responsibilities

• Strategy & Leadership: Lead weekly client calls, handle objections with data, and identify gaps in the customer lifecycle.
  
• Campaign Oversight: Write clear, concise briefs for our design team and perform rigorous QA on every email before it goes live.
  
• Automation (Flows): Build, optimise, and A/B test sophisticated flows (Abandoned Cart, Post-Purchase, Win-back, etc.).
  
• Data Analysis: Check Klaviyo/Omnisend dashboards daily. If revenue is down, you’re the one who finds out why and proposes the fix.
  
• Internal Excellence: Use Trello/Figma and our internal SOPs to ensure 100% on-time delivery with zero missed deadlines.
  

Requirements

• Proven experience managing multiple eCommerce client accounts (agency experience preferred).
  
• Strong hands-on experience with Klaviyo (campaigns, flows, segmentation, reporting).
  
• Deep understanding of email marketing performance metrics, including:
  
• Open rate
  
• Click-through rate (CTR)
  
• Revenue per recipient
  
• List health and deliverability
  
• Ability to lead client strategy calls confidently and drive decisions.
  
• Excellent written and verbal communication skills.
  
• Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously.
  
• Analytical mindset with the ability to turn performance data into actionable improvements.
  
• High ownership and accountability for client results and campaign performance.
  

Benefits

Fully Remote: Work from anywhere with international teams

 Career Growth: Join companies in SaaS, MarTech, and B2B services

 Peer Community: Connect with high-performing sales professionals in our network

 Ongoing Support: Receive guidance from Huzzle before and after placement

 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals