Job Summary
✨ Kendrick Recruitment Presents: A Frontline Role in Luxury Hospitality ✨ Kendrick Recruitment is seeking a polished and experienced Duty Manager for a luxury boutique hotel collection based in Cape Town, Western Cape. This is an exciting opportunity for a hospitality professional who thrives in guest-facing excellence, enjoys variety, and is ready to be the heartbeat of multiple iconic properties across the city. ?? ? Salary: R18,000 – R22;000 ? Location: Cape Town (Constantia, Camps Bay & Sea Point rotation) ⏰ Shift Structure: 2 days on / 2 days off (07h00–19h00 or 08h00–20h00) ? Additional: Contribution of R200 towards basic Momentum medical aid plan ? Why This Role? A dynamic, rotational position across some of Cape Town’s most sought-after boutique hotel locations ? The Role – Where Guest Experience Meets Leadership: This individual will be responsible for ensuring seamless daily hotel operations while delivering an exceptional guest experience across multiple properties. They will oversee front-of-house activity, manage guest relations, and ensure that service standards remain consistently high from check-in to check-out. They will rotate between properties in Constantia, Camps Bay, and Sea Point, adapting quickly to each environment while maintaining strong operational control and attention to detail. From handling guest queries and resolving issues efficiently, to supporting teams on shift and ensuring smooth communication between departments, this role is central to the guest journey. ? Who They’re Looking For: They’re searching for a confident, experienced hospitality professional who can lead from the front: ✔ Minimum 5 years’ experience in boutique or luxury hospitality ✔ Strong front-of-house and guest relations background ✔ Excellent problem-solving and communication skills ✔ Adaptable, flexible, and comfortable rotating between properties ✔ Calm under pressure with a strong sense of service excellence ✔ Natural leader with a polished, professional presence ? The Bottom Line: If they’re passionate about luxury hospitality, thrive in a fast-paced guest environment, and love the energy of Cape Town’s boutique hotel scene, this is the perfect next step. ? Ready to step into a dynamic leadership role? Send their CV today! Because in luxury hospitality, every shift tells a story… ✨