Job Summary
? Kendrick Recruitment is Calling All Customer Service Stars! ? Kendrick Recruitment is on the hunt for a polished and personable Customer Service Representative to join a stunning luxury property collection based in the beautiful Noordhoek, Cape Town. This is not just another desk job – this is your chance to be the voice and face of a high-end brand, delivering unforgettable experiences to discerning guests and property owners alike. ? Salary: R14,000 – R17;000 ? Hours: Monday to Friday, 08:00 – 17:00 (with the occasional evening/weekend check-in) ? Location: Southern Suburbs, Cape Town (local candidates only) ✨ Perk: Join a dynamic, professional, and luxury-focused team ? The Role – Where Service Meets Style: This role is all about creating seamless, first-class experiences from the very first interaction. From handling enquiries via phone, email, and in person, to coordinating smooth check-ins and check-outs, this individual will be at the heart of the guest journey. They will keep records sharp and up to date, liaise effortlessly with internal teams, and resolve queries with confidence and efficiency – all while upholding impeccable brand standards. ? Who They’re Looking For: They’re searching for someone who gets luxury service. Someone who is: ✔ Experienced in customer service (luxury hospitality or property management is a big win!) ✔ A natural communicator with a warm, professional approach ✔ Highly organised, detail-driven, and solution-oriented ✔ Confident, friendly, and comfortable engaging with high-end clientele ✔ Flexible when needed for those all-important guest check-ins ✔ Based in the Cape Town Southern Suburbs ? The Bottom Line: If they are passionate about delivering exceptional service, thrive in a fast-paced environment, and love the idea of being part of a luxury brand – this could be the perfect fit. ? Ready to make your mark? Send your CV today! Luxury service starts with exceptional people… could that be you? ✨