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Butler | Luxury Hotel | Cape Town ? Salary: Negotiable (DOE) Kendrick Recruitment is currently seeking an exceptional Butler for a prestigious luxury hotel in Cape Town. This role is ideal for a polished hospitality professional who anticipates guest needs, delivers highly personalised service, and creates unforgettable luxury experiences ✨ Requirements: • 2–3 years’ experience in luxury hospitality or food & beverage service • Qualification from a recognised hotel management school (advantageous) • Butler Academy training (advantageous) • Strong knowledge of food & beverage service, wines, spirits, and luxury dining etiquette • Confident, polished, and service-driven personality • Computer literacy; hotel systems experience advantageous • Fluent in English; additional languages a strong advantage • Highly professional, detail-oriented, and guest-focused Key Responsibilities: • Deliver a bespoke, personalised guest experience at all times • Provide hands-on service across reception, concierge, in-room dining, lounge, reservations, and guest relations • Anticipate and respond to guest requests promptly and professionally • Build meaningful guest relationships by remembering names, preferences, and special requirements • Maintain accurate guest history and preferences on hotel systems • Support lounge operations, including breakfast, afternoon tea, and cocktail service • Ensure immaculate presentation, mise-en-place, and service flow • Assist with billing, cash handling, and daily sales summaries • Control stock, minimise wastage, and conduct regular inventory checks • Uphold hygiene, food safety, and health & safety standards • Maintain exceptional grooming, conduct, and service etiquette • Stay informed on hotel offerings, city attractions, and events • Actively participate in training and continuous service improvement Package: • Salary: Negotiable (depending on experience) • Work in a refined, high-end luxury hotel environment • Be part of an elite guest experience team • Excellent opportunity for career growth within luxury hospitality If you are a highly professional, detail-oriented hospitality expert ready to deliver world-class service, we would love to hear from you. To apply for the Butler position, please send your updated CV, reference letters, qualifications, and a recent head & shoulders photo Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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