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Job Summary
The Seasonal Bartender at Pepperclub Hotel is charismatic, professional, and guest-focused, with a refined understanding of mixology, beverage service, and hospitality standards. This role plays a key part in creating memorable guest experiences across our bars, restaurants, and events. As an ambassador of Pepperclub’s RAISE values — Responsibility; Accountability, Integrity, Service, and Excellence — the Bartender ensures every drink served reflects the precision, creativity, and warmth our guests expect. Main Duties & Responsibilities Deliver an Exceptional Bar Experience: Prepare and serve beverages with skill, speed, and accuracy while maintaining high presentation standards. Guest Engagement: Interact warmly with guests, anticipate their needs, and offer personalised recommendations to elevate their experience. Product Knowledge: Maintain in-depth knowledge of cocktails, wines, spirits, beers, and non-alcoholic beverages, including preparation techniques and pairings. Upselling & Promotions: Confidently promote signature cocktails, wine pairings, and daily specials to enhance revenue and guest satisfaction. Service Coordination: Support the service team during peak periods and ensure seamless coordination between the bar, restaurant, and events. Stock & Inventory: Assist with bar stock control, ordering, rotation, and waste management in line with hotel procedures. Cleanliness & Compliance: Keep the bar area organized, hygienic, and compliant with health and safety standards. Cash Handling & Billing: Accurately process payments and maintain correct records using the POS system. Team Collaboration: Participate in daily briefings and work closely with colleagues to ensure smooth service delivery across outlets. Requirements; Qualifications & Expectations Minimum 2 years’ bartending experience in a 4- or 5-star hotel, upscale restaurant, or cocktail bar. Professional mixology knowledge and ability to craft both classic and contemporary cocktails. Familiarity with POS systems ; cash handling, and stock control procedures. Exceptional interpersonal and communication skills in English; additional languages advantageous. Well-presented; punctual, and confident under pressure. Strong attention to detail and pride in presentation and hygiene. Flexible to work shifts, weekends, evenings, and public holidays. A passion for people, service, and creating memorable guest moments. Local knowledge of Cape Town and its social scene is advantageous. Why Join Pepperclub Be part of a vibrant, guest-driven hospitality team. Work in one of Cape Town’s leading luxury hotel environments. Gain exposure to international service standards and premium beverage operations. Develop your skills in a culture built on excellence, teamwork, and integrity.
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