Assistant Tasting Room Manager | Luxury Hotel | Cape Town

Kendrick Recruitment is currently seeking an experienced and motivated Assistant Tasting Room Manager for a luxury hotel based in Cape Town. This is an excellent opportunity for a hospitality professional with strong wine and service knowledge to support the leadership of a premium tasting room environment and contribute to delivering exceptional guest experiences.

The successful candidate will play a key role in overseeing daily operations, supporting team leadership, and ensuring high standards of service, sales performance, and operational efficiency.

Key Responsibilities:

• Overseeing daily cellar door and tasting room operations to maintain premium service standards
  
• Supporting the management, training, and scheduling of tasting room staff
  
• Assisting with stock control, sales reconciliation, and cash management processes
  
• Ensuring strong guest service delivery and maintaining high levels of customer satisfaction
  
• Supporting the coordination and hosting of special events and functions
  
• Assisting with local marketing initiatives and relationship building with partners and stakeholders
  
• Maintaining accurate administration, reporting, and operational records
  
• Supporting the Tasting Room Manager with staff development and team leadership
  
• Ensuring compliance with health, safety, and operational procedures
  
• Overseeing cleanliness, presentation, and readiness of all guest areas
  
• Assisting with cash-ups, handovers, and financial controls
  
• Supporting general operational duties to ensure smooth daily functioning of the tasting room
  

Requirements:

• Matric and a Hospitality Diploma (or equivalent)
  
• Minimum of 1 year experience in a similar role within a wine or hospitality environment
  
• WSET or wine-related qualification advantageous
  
• Strong understanding of wine, service standards, and guest experience delivery
  
• Excellent interpersonal and communication skills
  
• Strong organisational and administrative abilities
  
• High attention to detail and numerical accuracy
  
• Leadership potential with a proactive and hands-on approach
  
• Ability to work in a fast-paced, guest-facing environment
  

Package:

• Salary negotiable depending on experience
  
• Live-out position
  

Candidates who meet the above requirements and are interested in this opportunity are invited to submit their CV to apply for the role.