Job Summary
?️ Admin Operations Manager | Luxury Property Group | Cape Town ?️ ? Cape Town (with travel between Winelands properties and monthly Eastern Cape trips) ? Salary: R25,000 – R30,000 (DOE) Kendrick Recruitment is currently seeking a highly driven and proactive Admin Operations Manager for a luxury property group based in Cape Town. This is a dynamic, multi-site role for a confident individual who thrives in fast-paced environments, enjoys problem-solving, and is comfortable getting deeply involved in both administrative and operational tasks across multiple properties ?✨ This is a hands-on managerial role, not an assistant position, requiring someone who can take ownership, follow through, and help streamline operations across the group while working closely with senior leadership. ? Key Responsibilities: ✔ Collect, verify, and follow up on HR documentation, payment slips, stock sheets, supplier records, and operational paperwork across properties ✔ Ensure concierge communication is consistent and high standard across all properties ✔ Enhance guest experiences and support seasonal/special event initiatives ✔ Research and refine tour offerings, pricing structures, and guest activities ✔ Track and follow up on outstanding tasks with General Managers ✔ Support implementation of AI workflows, systems, and operational tools ✔ Assist with ad hoc operational and administrative projects across the group ✔ Work closely with HR and senior leadership to ensure operational efficiency and consistency ? Requirements: ✔ Strong administrative and operational background (hospitality experience essential) ✔ Highly proactive with a “can-do” and solutions-driven attitude ✔ Confident communicator able to follow up firmly yet professionally with senior managers ✔ Tech-savvy with strong interest in AI systems and digital workflow tools ✔ Excellent organisational skills and attention to detail ✔ Strong understanding of guest experience in luxury hospitality ✔ Valid driver’s licence and own reliable transport essential ✔ Willingness to travel frequently between properties and regions ✔ Energetic, ambitious, and eager to grow within a fast-paced environment ? Ideal Candidate Profile: ✔ Self-starter who thrives on responsibility and variety ✔ Comfortable working across multiple properties and teams ✔ Strong problem solver with excellent follow-through ✔ Passionate about hospitality and service excellence ✔ Adaptable, resilient, and highly motivated ? This is a rare opportunity for a driven hospitality professional to step into a high-impact role with strong growth potential across operations, systems, and leadership development. ⚠️ If you do not hear from us within 7 working days, please consider your application unsuccessful.