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Job Summary
A Private Game Reserve in the Western Cape is seeking a RESERVATIONS / ADMIN candidate to join their team. The successful candidate will be responsible for managing reservations, guest communication, administrative support, and ensuring the smooth day-to-day coordination of bookings and operational processes. This role requires someone professional, proactive, and guest-focused, with strong organisational skills and the ability to multitask in a dynamic hospitality environment. Candidate Responsibilities: Manage all guest reservations, enquiries, confirmations, amendments, and cancellations Handle guest communication professionally via email and telephone Maintain accurate reservation records and administrative systems Assist with invoicing, payments, and general financial administration Coordinate with operational departments to ensure seamless guest experiences Prepare reports, documentation, and general office administration Ensure all guest information and booking details are captured accurately Support management with day-to-day administrative tasks Maintain high levels of organisation, confidentiality, and attention to detail Assist with supplier communication and procurement administration where required Core Criteria: Previous reservations and/or hospitality administration experience preferred Strong communication and interpersonal skills Excellent organisational and time management abilities High attention to detail and accuracy Computer literate with good knowledge of Microsoft Office Ability to work independently and manage multiple tasks effectively Professional; well-presented, and guest-service orientated Must have own reliable transport Package: Live-out position Salary: R15,000 – R18,000 per month depending on experience A small bachelor flat in town consisting of 1 bedroom, bathroom with shower, and kitchenette is available for the successful candidate if required
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