Job Summary
We are seeking an experienced Process Engineer: Operations to support the company by analysing, designing, and improving business processes across our operations. This role will work as a neutral facilitator with managers and teams to eliminate waste, strengthen workflows, and embed continuous improvement. You will ensure efficiency, scalability, and sustainability of operations while driving measurable business outcomes.
Key Responsibility Areas:
· Map, analyse, and document business processes across departments.
· Identify bottlenecks and redesign processes to improve efficiency, cost, and quality.
· Facilitate workshops and co-design sessions with managers and teams.
· Establish and track baseline data to measure before-and-after improvements.
· Deliver process improvement projects on time, within budget, and to quality standards.
· Champion Lean, Six Sigma, and digitisation opportunities.
· Drive adoption of new processes through training, coaching, and change management.
· Maintain live dashboards, risk registers, and governance for process initiatives.
Requirements
· Bachelor’s Degree in Industrial Engineering, Process Engineering, Operations Management, or related field.
· Lean Six Sigma Green Belt (minimum); Black Belt advantageous.
· Project management certification (Prince2, Agile, or PMP) beneficial.
· 5+ years’ experience in process engineering, continuous improvement, or operations excellence.
· Proven track record of leading cross-functional process improvement and project delivery.
· Knowledge of Lean, Six Sigma, Kaizen, ERP/WMS, and process digitisation tools.
· Strong analytical thinking, problem solving, and facilitation skills.
· Excellent stakeholder management and influencing skills.
· Resilient, adaptable, and focused on delivering measurable, sustainable improvements.
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