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⭐ NEW URGENT FOH Vacancy – Limpopo (Bela-Bela Area) ? ? Front Office Manager – Hospitality Operation (Timeshare & Lodge Environment) ➡️ Live-in (Single flatlet) | Own transport required | Start date: 1st April 2026 Kendrick Recruitment is urgently recruiting a strong, experienced Front Office Manager for a well-established hospitality operation in Limpopo. This role is responsible for ensuring seamless guest experiences, efficient front office performance, strong team leadership, and revenue optimisation across reservations and occupancy planning. Role Overview The Front Office Manager will oversee daily front office operations, guest relations, staff management, financial reporting, and revenue/forecasting functions, while coordinating closely with all operational departments. Key Responsibilities Guest Service & Operations • Manage check-in/out processes and ensure a consistently professional guest journey • Handle guest enquiries and complaints promptly and confidently • Oversee reservations, room allocations, guest registration, and cross-department coordination • Act as Duty Manager when required Staff Management & Training • Lead and support front office staff, including rostering and workflow planning • Conduct weekly meetings, training, coaching and development • Manage discipline processes when required and oversee payroll administration for the department Financial & Administrative Control • Prepare daily revenue reports and monitor daily financial movements • Balance and reconcile cash movements, submit weekly invoices, and complete monthly card reconciliations • Manage departmental budgets and ensure procurement aligns to approved budgets Revenue & Reservations Management • Monitor direct rental trends and manage forecasting, pricing, and specials to achieve targets • Maintain understanding of rate structures and online booking platforms • Drive occupancy optimisation through effective reservations oversight Compliance; Communication & Pre-arrival • Ensure compliance with internal policies and cash-handling audits • Respond to emergencies and operational issues effectively • Maintain accurate online platform information and professional pre-arrival communication documentation Systems & Technical Requirements • Working knowledge of CIMSO Innkeeper PMS highly advantageous • Strong Microsoft Office / Microsoft 365 skills (Excel important) • Familiarity with WhatsApp Business advantageous • Strong reporting ability, admin discipline, and basic financial literacy for reconciliations and controls Candidate Profile We are looking for a reliable; honest, trustworthy leader with strong front office management experience and a calm, solutions-driven approach under pressure. Strong leadership presence, excellent communication, and high professional standards are essential. Accommodation & Logistics • Single accommodation provided (flatlet) • Own transport required To Apply Please submit your CV, contactable references, and a recent head and shoulders photograph ASAP. Due to the urgency of this appointment, only suitably experienced candidates with strong, contactable references will be considered . ? Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.
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