Job Summary
? Step Into Leadership in a Luxury Safari Lodge Environment! ? ? Assistant Resident Manager ? Bela Bela, Limpopo ? Luxury Safari Lodge ? Salary: R25,000 – R27,000 (DOE) ? Live-In Position Kendrick Recruitment is currently seeking an experienced and motivated Assistant Resident Manager for a luxury safari lodge based in Bela Bela. This is an excellent opportunity for a passionate hospitality professional with strong operational leadership skills and a hands-on management style, committed to delivering exceptional guest experiences in a high-end bush environment. The successful candidate will support the Resident Manager in overseeing daily lodge operations, ensuring seamless service delivery, operational efficiency, and world-class guest experiences across all departments. Requirements: ✔ 3–5 years’ experience in a similar hospitality management role ✔ Previous experience within a luxury lodge or safari environment preferred ✔ Strong understanding of rooms division and lodge operations ✔ Excellent leadership, communication, and problem-solving skills ✔ Proficiency in Opera or Opera Cloud systems advantageous ✔ Hands-on, guest-focused management approach Key Responsibilities: Guest Experience & Service Excellence: • Welcome and host guests, ensuring personalised and memorable stays • Manage guest requests, complaints, and special arrangements professionally • Maintain luxury hospitality standards throughout the guest journey • Engage with guests during meals, activities, arrivals, and departures Lodge Operations Management: • Oversee Front Office, Housekeeping, Maintenance, F&B, Kitchen, Spa, Retail, and Activities • Conduct regular lodge inspections and operational walkabouts • Ensure compliance with SOPs, policies, and operational controls • Assist with occupancy management, reservations, and guest logistics • Act as relief manager in the absence of the Resident Manager Leadership & Team Development: • Lead, motivate, and support departmental teams • Assist with staff training, coaching, and performance management • Promote teamwork, professionalism, and a positive work culture • Lead by example to maintain high operational standards Personal Attributes: • Professional, energetic, and highly service-driven • Calm under pressure with strong attention to detail • Passionate about luxury hospitality and guest experience • Strong natural leadership ability and team orientation Package: • Salary: R25,000 – R27,000 depending on experience • Live-in accommodation • Meals while on duty • Uniform provided • Provident fund • Optional medical aid contribution Important Information: • Not ideally suited to candidates with school-going children due to remote location • No pets permitted on the reserve • Successful candidates will be subject to reference, background, and criminal record checks Please note that only suitable candidates will be contacted. If you have not heard back from us in 7 working days, please consider your application unsuccessful.