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Job Summary
Junior Reservationist – Luxury Beach House – Durban, KZN
Kendrick Recruitment is seeking a motivated and organised Junior Reservationist to join a luxury beach house in Durban, KwaZulu-Natal. This is an excellent opportunity for an enthusiastic hospitality professional looking to develop their career within a luxury guest environment.
Key Responsibilities
- Assist with managing reservations and booking enquiries.
- Respond to guest and travel agent enquiries in a professional and timely manner.
- Process bookings accurately and ensure all reservation details are captured correctly.
- Assist with amendments, cancellations and confirmations.
- Maintain accurate reservation records and guest information.
- Communicate effectively with the relevant operational teams to ensure a seamless guest experience.
- Assist with pre-arrival arrangements and guest requirements.
- Provide friendly and professional service to guests throughout the reservation process.
Requirements
- Previous experience in reservations, front office or a similar hospitality role would be advantageous.
- Strong communication and interpersonal skills.
- Excellent attention to detail and organisational abilities.
- Professional telephone and email etiquette.
- Ability to work efficiently in a fast-paced environment.
- Strong computer literacy and administrative skills.
- A passion for luxury hospitality and delivering exceptional guest service.
- A professional, positive and well-presented approach.
Salary
- R8,000 – R10,000 per month.
To Apply
Interested candidates who meet the above requirements are invited to submit their CV for consideration.
Kendrick Recruitment
Recruiter
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