Job Summary
NOW HIRING: Senior Duty Manager | Luxury Safari Lodge | Addo, Eastern Cape About the Opportunity Kendrick Recruitment is seeking an experienced and professional Senior Duty Manager to join a luxury safari lodge in the Addo area, Eastern Cape. This is an urgent opportunity for a dedicated hospitality professional with strong leadership abilities, excellent guest relations skills and the ability to oversee daily lodge operations while maintaining exceptional service standards. Key Responsibilities • Oversee daily lodge operations, ensuring smooth and efficient service delivery across all departments. • Supervise and support staff, maintaining high standards of professionalism and guest service. • Manage guest arrivals, departures, requests and complaints with care and efficiency. • Coordinate with housekeeping, food and beverage, kitchen and other departments to ensure seamless operations. • Conduct operational checks to ensure the property maintains its luxury standards. • Assist with staff scheduling, briefings and performance management. • Monitor guest feedback and implement improvements where necessary. • Support lodge management with administrative duties, reporting and operational planning. • Ensure compliance with health, safety and operational procedures. Key Requirements • Previous experience in a senior duty management or supervisory role within a luxury lodge, hotel or similar hospitality environment. • Strong leadership and team management skills. • Excellent communication and guest relations abilities. • A hands-on approach with exceptional attention to detail. • The ability to multitask, solve problems and remain calm under pressure. • Strong organisational and administrative skills. • A professional, guest-focused attitude and a passion for hospitality. • Flexibility to work shifts, weekends and public holidays as required. • Availability to take up the position urgently will be advantageous. Package • Salary: R20,000 - R23,000 per month ( depending on experience). Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.