Job Summary
IT Technician (JNR Support Engineer)
Centurion, Gauteng
Role Responsibilities:
• Oversee technical infrastructure operations, administration, and reporting.
• Align with Shared Services Is Strategy for effective integration.
• Assist with Planning infrastructure growth and capacity development.
• Establish procedures, policies, and training protocols.
• Manage maintenance, design, and analysis of infrastructure.
• Recommend updates to services and standards.
• Assist with defining and implement IT Disaster Recovery Strategy.
• Set software, hardware standards, and conduct performance testing.
• Ensure security maintenance across systems.
• Handle IT assets, inventory management.
• Guide Information Systems projects and design delivery.
• Govern incidents, problems, and change management.
• Strive for customer excellence and satisfaction.
• Ensure IT accountability, innovation, and security.
• Implement and uphold policies, procedures, and risk management.
• Foster relationships with, clients, and teams.
• Mitigate risks effectively, Windows Server, Microsoft Exchange, DHCP, DNS, NAS/DAS devices, VOIP Solutions (Understanding), General Support, Backup and connectivity solutions, Networking, Apple Mac (advantageous), Office 365 and Pastel
• A need to improve on Technical Knowledge to perform work better is a must.
• General IT Support and Admin
Relevant Qualifications / Experience:
• Brings 1-2 years of technical experience.
• Ability to demonstrate strong leadership.