Job Summary
A tech company in the payment solutions and vending space. Devices are used across South Africa to power vending machines and transactional systems. Our client supports dealers and clients with hardware, software, and responsive tech service. This is a hands-on role where you’ll gain exposure to how digital payments work while helping the clients.
You are a reliable, independent, tech-enthusiastic Office Administrator who is comfortable juggling reception tasks, invoicing, quoting, stock control, and basic telephonic tech support and tech troubleshooting coordination.
You’ll need to be calm under pressure, detail-focused, and confident with clients and systems alike. You use all the tools and AI available to you to upskill yourself in technology.
- Manage reception tasks: answer calls, handle couriers, welcome visitors
- Log technical issues and gather info from clients (error codes, symptoms)
- Help coordinate device replacements and basic troubleshooting
- Generate quotes and invoices using our internal system and Xero
- Communicate with dealers and clients for sales and support
- Track and manage a small office stockroom (devices, cables, routers)
- Communicate clearly and confidently over phone and email
- Have experience with Xero or similar online bookkeeping system
- Matric essential; post-matric admin/IT qualifications a plus
- 1–2 years experience in reception, admin, or support environments
- Proficient in Microsoft Office (Outlook, Word, Excel)