+2 more
Clear All Filters
Verified Ad
Job Summary
This role is ideal for a technically strong professional who combines OEM product expertise with excellent relationship-building skills and a customer-centric approach.
Key Responsibilities
- Provide technical support and guidance to customers and dealer partners.
- Act as the primary contact for complex product, machine performance, and uptime-related issues.
- Drive customer satisfaction by ensuring prompt resolution of technical and service concerns.
- Develop and strengthen dealer technical capabilities through training, coaching, and support.
- Lead customer engagements, account reviews, and regular service discussions.
- Analyse recurring customer issues and implement proactive support strategies.
- Manage warranty and reimbursement processes in line with company policies.
- Identify opportunities to expand customer value through additional products and services.
Requirements
- Must have agricultural industry experience.
- OEM (Original Equipment Manufacturer) experience is essential.
- Strong technical understanding of agricultural machinery, equipment, diagnostics, and product support.
- Experience supporting dealer networks, customers, and field service operations.
Preferred Profile
- Technically focused candidates will be strongly preferred.
- Background in product support, technical support, aftermarket support, dealer development, service management, or customer account management within the agricultural equipment sector.
- Demonstrated ability to influence, mentor, and lead cross-functional teams.
- Strong communication and problem-solving abilities.
- Passion for customer experience and equipment performance.
Why Apply?
This opportunity offers the chance to work within a leading equipment environment where you can leverage your technical expertise, build trusted customer relationships, and make a direct impact on machine uptime, dealer capability, and customer success.
Network Finance
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link