Job Summary
The Position:
This is a very dynamic and fast-track position reporting to the Channel Service Supervisor. The position will be the key member of service team.
Essential Duties and Responsibilities:
- Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the service centre.
- Repair of PV inverters and residential hybrid inverters
- Provide feedback to customers with regards to the status of the open service repair tickets
- Maintain good housekeeping of the repair bays
- Coordinate with R&D engineering in China if required during troubleshooting
Requirements:
- Bachelor's Degree/Diploma in Electrical Engineering
- Renewable Energy and Power Electronics experience
- 1-2 years' experience in troubleshooting and repair of solar PV equipment
- Previous involvement in commissioning of PV systems and residential storage advantageous
- Must possess the ability to work with test equipment and hand tools as required
- Must possess customer service, problem-solving skills and possess decision making and analytical skills
- Must possess effective written and verbal communication skills
- Must be able to closely follow instruction and pre-established procedures/SOP to perform the duties effectively
- Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) OSHA, NSPA70A, Electrical Safety